Password Policy

Password Policy

Your account security is of paramount importance to us.

Your A23 account password is the first line of defense towards the safety and security of your personal and financial information & hence we request you to ensure your password meets the following security guidelines:

Your password should be:

  • At least 8 characters long.
  • Composed of random letters,alphabets and special characters
  • Should meet atleast 3 conditions of the following
    • A small case alphabet (a-z)
    • A capital case alphabet (A-Z)
    • A number (0-9)
    • A special character
    • Permitted special characters are !$()*+-.;=?@[]^_{|}~

Your password should not be:

  • Similar to your first name, last name, email and username.
  • Not be same as your past passwords
  • Not contain common strings, consecutive numbers
  • Should not be same as your password with other web accounts

Other Guidelines:

  • Don't share your password with others & never reuse old passwords.
  • The longer the password the harder it is to crack.
  • Change your password often- at least once in every 90 days.
  • Refrain from writing down password or saving it in the browser.
  • Create passwords that are easy for you to remember but hard for others to guess.
  • Avoid login to A23 account via public computers. For ex- internet cafe, office etc.
  • Before you change your password, make sure your email address and mobile number is up to date. A23 uses your email address and mobile number for all communications.