Your account security is of paramount importance to us.

Your A23 account password is the first line of defense towards the safety and security of your personal and financial information & hence we request you to ensure your password meets the following security guidelines:

Your password should be:

• At least 8 characters long.
• Composed of random letters,alphabets and special characters
• Should meet atleast 3 conditions of the following
  • A small case alphabet (a-z)
  • A capital case alphabet (A-Z)
  • A number (0-9)
  • A special character
  • Permitted special characters are !$()*+-.;=?@[]^_{|}~

Your password should not be:

• Similar to your first name, last name, email and username.
• Not be same as your past passwords
• Not contain common strings, consecutive numbers
• Should not be same as your password with other web accounts

Other Guidelines:

• Don't share your password with others & never reuse old passwords.
• The longer the password the harder it is to crack.
• Change your password often- at least once in every 90 days.
• Refrain from writing down password or saving it in the browser.
• Create passwords that are easy for you to remember but hard for others to guess.
• Avoid login to A23 account via public computers. For ex- internet cafe, office etc.
• Before you change your password, make sure your email address and mobile number is up to date. A23 uses your email address and mobile number for all communications.